You raised your invoice and sent it to your customer but your invoice is unpaid and it is now several weeks late.  You’ve emailed your customer and they’ve not yet responded.  Your accounts department has also emailed, but they have received no response either.

Have you tried calling your customer?

In today’s modern world, people pick up the phone to call less and less.

However, if your customer has not paid your invoice, this may be one of those times when you do simply pick up the phone and give them a call.   It is good to talk, as they say and a conversation may help you to find out the reason why your invoice has not yet been paid.   Perhaps your customer has experienced a bereavement.  Perhaps they are understaffed, spinning too many plates, and they have not yet seen your invoice or maybe they are experiencing financial difficulties and they would welcome the opportunity to discuss and agree on ways to pay you.   Whatever the reason, if you are able to find out what it is, it may help you to plan the steps you should take next.

We are all busy and sometimes the failure to pay may be an oversight or the person simply has not yet made the time to pay.   Your call may be the prompt needed.

Of course, you may have already tried calling and perhaps its time to seek professional help and to engage a debt recovery maven like us!

How we can help you

Johnson May are debt recovery solicitors and we are offer low fixed fees to help our clients get invoices paid. 

We are based in Beckenham, London but we service clients throughout England.

Our debt recovery process follows an approach that champions communication to recover payments swiftly for our clients.

Make a free enquiry

Call us on 020 8150 7171, email [email protected] or complete our Free Online Enquiry for a free, no-obligation discussion and let us explain your legal rights and options.